Once you sign up, a personal therapist will be assigned to you based on your profile. This person will be by your side from the beginning to the end. If you wish to change to a new therapist, you can do that from your dashboard with a click of a button.
The therapists at castofminds.com have a wide range of credentials (academic degrees, licenses or certifications) and many hours of hands-on experience. Once you have signed up, you will be able to read your therapist's full profile from your dashboard by clicking on "Your Therapist".
This is a very individual choice that depends on your needs and preferences. Some clients spend several hours per day on their program, while others feel that a few hours per week is sufficient. It is important to remember that you have had your whole life to learn and unconsciously process negative behavior. It will take time and considerable practice to reprogram your frame of mind.
Absolutely! At castofminds.com, you avoid being exposed in the waiting room or in a therapist’s office, which can be very intimidating. In this online environment, you will choose a nickname that your therapist will know you by. However, you will be asked to provide us with your emergency contact information. This information is kept safe in our system and is only used if your counselor believes that you or someone else might be in danger.
Right now we are looking for new therapy practitioners to join our Cast of minds network! Work from home, during hours that suits you. Go to the Therapist section to learn more.
This is a very individual choice that depends on your needs and preferences. Some clients spend several hours per day on their program, while others feel that a few hours per week is sufficient. It is important to remember that you have had your whole life to learn and unconsciously process negative behavior. It will take time and considerable practice to reprogram your frame of mind.
It really depends on your situation. However, we recommend that you use our services for at least one month in order to have time to process everything. Some clients just need guidance from the program and therapist for a few weeks to get back on the right track. However, others need more ongoing help and stay with us for about a year.
Definitely! The program is designed so that anyone can use our services, no matter how limited your computer skills are. If you need any help, just click on the "live chat" button and you will get immediate help and guidance.
As soon as you complete your payment, you will get full access to the program and your therapist. You can immediately start communicating with your therapist by writing comments in the worksheets, sending a message or booking a live session (available as video, voice only or text chat).
castofminds.com provide professional services, which are paid to the counselor through a Counselor Agreement between castofminds.com and the counselor. Refunds for unused time are normally not granted since the counselors charge for time which is scheduled to be used – as other medical professionals. castofminds.com will together with the counselor review refund requests on a case-by-case basis. In case the refund request is based on any special or legal circumstances, such as but not limited to medical, death, disability or court orders, castofminds.com will make accommodations.
In case refund is not granted or possible, we will be able to provide other accommodations, such but not limited to helping you find a new counselor, extending your subscription at no or a reduced cost and providing credit for future counselor services.
Want to stop future charges? Cancel your subscription from here »
Need more information? Read our terms and conditions »
Once you sign up, a personal therapist will be assigned to you based on your profile. This person will be by your side from the beginning to the end. If you wish to change to a new therapist, you can do that from your dashboard with a click of a button.
The therapists at castofminds.com have a wide range of credentials (academic degrees, licenses or certifications) and many hours of hands-on experience. Once you have signed up, you will be able to read your therapist's full profile from your dashboard by clicking on "Your Therapist".
Yes. Once you sign up, a personal therapist will be assigned to you. This person will be by your side from the beginning to the end.
If you wish to change to a new therapist, simply click on "Your Therapist" from your dashboard.
Your therapist is normally online eight hours per day (Monday-Friday). We always try to match you with a therapist with working hours that fit your time zone.
The staff, including customer service, is online and ready to assist you virtually 24 hours per day (Monday-Friday).
You will communicate with your therapist using the worksheets, live sessions (available as video, voice only or text) and unlimited messaging.
If you have a standard or premium subscription, your membership includes one 45-minute live session per week (two sessions per week if you have the premium subscription) and the unlimited use of messages. The live sessions are available as video, voice only or text chat.
You will get feedback from your therapist within a maximum of 24 hours, Monday-Friday. However, your therapist will usually reply to you within a few hours (or even minutes). Since the communication through the worksheets is not in real-time, you do not have to schedule a session with your therapist. You only write down and read the comments, when it is convenient for you. You can schedule one real-time chat session per week with your therapist (available as video, voice only or text), if you have a standard subscription and two per week if you have a premium subscription. If you need more live sessions, it can be arranged for a minor fee.
You most certainly can. This is also one of the advantages with Cast of minds, compared to traditional face-to-face therapy. At a physical appointment, it might be difficult to take in and remember all of the advice and feedback that the therapist gave you. With our services, you can easily read and process any previous feedback from your therapist as well as your comments. This is also a great way for you to observe the improvements that you are making during the therapy process.
Yes you can! Simply click on the symbol next to "Your Therapist" from your dashboard »
As part of or Premium subscription plan, we can we can send you a certificate of completion upon request.
Requirements:
Premium subscription plan.
Minimum 4 live sessions (phone/audio or video) during 4 consecutive weeks.
Actively involved in the program for at least four consecutive weeks by replying to the worksheets/messages on a daily basis (Mon-Fri).
Once the above requirements have been completed, it is solely up to your assigned counselor to decide if we can send you a certificate or not.
The live sessions are available as video, voice only or text chat and you need to schedule them in advance.
You schedule as well as start the live session by clicking on “Live Sessions” from your dashboard »
The live sessions take place in your web browser and your therapist will not “call” your phone number. You may use your smartphone as well as your desktop/laptop computer.
All of them! Our live therapist live sessions are available as video, voice only or text.
You can upgrade, downgrade or cancel your subscription from here »
Unfortunately our therapists do not prescribe medication.
Yes we do! Couples therapy includes a weekly live session together with your therapist plus unlimited messaging so you and your partner can message your therapist with whatever is on your mind (get a reply within 24 hours Mon-Fri).
Couples therapy also includes individual therapy where you have access to our 8-section Cast of minds program including worksheets (with daily therapist replies Mon-Fri), journal, activity plan and yoga. Doing couples therapy online is a truly convenient way to rebuild your relationship and rediscover the love. No need to travel to an office or hire a babysitter!
Start your new journey together today and sign up for couples therapy »
Yes! Your account and all of your submitted information is automatically deleted after two years. You can change this to a shorter time period or delete your account right away from Privacy Settings »
Yes! You can download all of your information from Privacy Settings »
Unfortunately not, since all of our subscriptions are charged on a monthly basis. But if you sign up for one month, we can put your account on hold after one or two weeks, so that you can use your remaining time later on.
We recommend that you use our services for at least one month in order to have time to process everything. Some clients just need guidance from the program and therapist for a few weeks to get back on the right track. However, others need more ongoing help and stay with us for about a year.
Unfortunately not. It is crucial for the therapist to be able to interact in person with a client and have a thorough face-to-face discussion in order to ensure they assign the proper diagnosis.
castofminds.com provide professional services, which are paid to the counselor through a Counselor Agreement between castofminds.com and the counselor. Refunds for unused time are normally not granted since the counselors charge for time which is scheduled to be used – as other medical professionals. castofminds.com will together with the counselor review refund requests on a case-by-case basis. In case the refund request is based on any special or legal circumstances, such as but not limited to medical, death, disability or court orders, castofminds.com will make accommodations.
In case refund is not granted or possible, we will be able to provide other accommodations, such but not limited to helping you find a new counselor, extending your subscription at no or a reduced cost and providing credit for future counselor services.
Want to stop future charges? Cancel your subscription from here »
Need more information? Read our terms and conditions »
You access your affiliate dashboard from here »
You can download all video and audio files. We don’t have an option to download the text material to read offline. But what you can do is to manually copy the text from the sections and the worksheets and paste it into for example Words. This way you can work on our program while being offline and you can submit your worksheet replies once you have access to the Internet again.
Yes. You can view and download all of your worksheets from here ».
For most browsers, the “Print” function is the fastest and most effective method of saving a webpage to PDF. In the printing window, select "Save as PDF".
For more details how to save a webpage in pdf, please click here ».
If you’re having suicidal tendencies, or experiencing any symptoms that significantly impact your thinking, safety or the safety of those around you, you will be asked to seek immediate help offline and not use this site. These resources can provide you with immediate help worldwide.
We don’t have a free trial.
Once you sign up, a personal therapist will be assigned to you automatically based on your profile. If you wish to change to a new therapist, simply click on "Your Therapist" from your dashboard.
Yes! Please notice that card issuers are still at liberty to authorize or decline any payment as they would with any other type of credit card.
You have full access to your Cast of minds program 24/7, every day of the week.
However, your therapist works Monday-Friday and, therefore, worksheet feedback and live sessions are only available during these days.
Yes! You can use our services and get help from wherever you are in the world.
You can cancel your subscription right away and still keep all of your pre-paid days. You can view the details of your subscription and cancel with a simple click of a button from here »
Your subscription is paid on an ongoing basis. If you sign up on the 11th, the second subscription charge is on the 11th the next month - if you don't decide to cancel before that date.
Unfortunately not. All of our subscriptions are charged on a monthly basis.
Unfortunately, we can't help you with that.
No app is needed! Our services have been optimized for smartphones and tablets. Simply log on to your account from any device, wherever you are in the world!
Simply log on to your dashboard and click on "Live Sessions". The live sessions are available as video, voice only or text chat.
Yes! When creating your account - select the gender you prefer. You may also change therapist at a later time from your dashboard.
Yes! Once your account is created you can find out who your therapist is from your dashboard. If you wish to change to a new therapist, you can do that from your dashboard with a click of a button, before paying.
The weekly live sessions are 45 minutes. Our premium plan includes two live sessions per week.
Yes! We accept both standard credit/debit cards.
Unfortunately that is not something we can help you with at this time.
Sharing preferences are updated from here »
If there is a problem paying with your card, please contact your card issuer by calling the number on the back of your card and ask them to approve the payment you are trying to make.
You can also select payment option “PayPal” in the checkout routine and pay with your card using them instead.